Growth Guide Coordinator
The African Management Initiative (AMI)
Sales & Business Development
kigali, rwanda
Posted on Mar 27, 2026
AMI is looking for an ambitious and talented Growth Guide Coordinator to support the successful delivery of field-based programs by coordinating, enabling, and strengthening the performance of Growth Guides across multiple regions.
This role sits at the heart of program execution and is critical in ensuring that field activities are well-coordinated, high quality, and aligned with AMI’s standards. The ideal candidate is highly organized, detail-oriented, and comfortable working in dynamic, field-based environments. They bring a strong sense of ownership, are proactive in problem-solving, and are passionate about supporting MSMEs and driving impact at scale.
The Growth Guide Coordinator will work closely with Growth Guides, partners, and internal teams to ensure effective program delivery, strong data integrity, and continuous improvement in field operations.
Key Responsibilities
Growth Guide Field Operations & Coordination
- Coordinate and support Growth Guides in planning and delivering program activities across 15 districts
- Guide MSME identification within VSLAs, SACCOs, and partner networks
- Conduct field visits to verify training delivery and ensure alignment with program expectations
- Work with local leaders and stakeholders to ensure smooth field coordination and execution
Learning Support & Capacity Building
- Ensure Growth Guides are equipped with the knowledge and facilitation skills required to support MSMEs effectively
- Reinforce Growth Guides’ learning journey with AMI, identifying gaps and providing targeted coaching and mentorship
- Promote continuous learning through the AMI Learn platform
Growth Guide Engagement & Performance Support
- Maintain regular communication with Growth Guides through structured one-on-one check-ins
- Monitor progress against targets and provide ongoing performance feedback
- Offer problem-solving support and recognize achievements to sustain motivation and engagement
Data Validation & Quality Assurance
- Review and validate MSME diagnostics, training records, and activity data captured through ODK and AMI FieldPro
- Ensure accuracy, completeness, and consistency of field data
- Investigate discrepancies, triangulate findings with field feedback, and support monthly performance reviews
Field Verification & Program Quality Monitoring
- Conduct field monitoring visits to verify that training sessions and MSME engagements are delivered as planned
- Assess the quality, relevance, and impact of support provided to MSMEs
- Gather insights and feedback to strengthen program delivery and effectiveness
Partner Coordination & Stakeholder Engagement
- Coordinate with consortium partners to plan and implement joint activities
- Support mobilization of Growth Guides and MSMEs for partner-led engagements
- Align expectations, roles, and communication across stakeholders to ensure smooth collaboration
Technical Support & Digital Tools Enablement
- Support Growth Guides in effectively using AMI FieldPro for data collection and activity tracking
- Enable adoption of the AMI Learn App to support continuous learning
- Identify recurring challenges and escalate platform-related issues to the technical team
Monitoring, Evaluation & Learning (MEL)
- Work closely with the MEL team and partners to assess program performance and progress
- Analyze insights from field implementation to identify trends and areas for improvement
- Contribute to program learning, reporting, and future program design.
Requirements
Education & Experience
- Bachelor’s degree in Development Studies, Project Management, Business Administration, or a related field
- Minimum of 3–5 years’ progressive experience coordinating grassroots or community-based programs, preferably within NGO, development, or humanitarian contexts
- Proven experience working directly with communities, local authorities, and field-based teams
- Demonstrated program and project management experience (essential)
- Experience working in rural or low-resource settings is highly desirable
- Facilitation experience is an added advantage
Skills & Attributes
- Strong coordination and organizational skills, with the ability to manage multiple priorities
- Excellent communication and stakeholder engagement skills across diverse groups
- Strong analytical and problem-solving ability, translating challenges into practical solutions
- Comfortable working in rural, field-based environments with frequent travel
- Proficient in digital tools and data collection platforms, with a focus on data accuracy
- High level of integrity, professionalism, and accountability
- Proactive, resilient, and self-driven with a strong ownership mindset.
Benefits
Why join us?
A high-impact, diverse and ambitious team with common values:
Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
Push the limits: We ask why, embrace failure and try new things. We never settle.
Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
A dynamic office & team life:
An office in Kigali, Rwanda.
Monthly team social events and yearly offsite
Regular learning and coaching opportunities
A hybrid working model