Operations Consultant - Enterprise ( Nairobi/Cape town/Joburg)
The African Management Initiative (AMI)
About the Role
AMI is seeking a reliable, highly organized and efficient Operations Consultant to support the Managing Director of AMI Enterprise on a part-time basis. This temporary role will provide hands-on operational and coordination support to ensure priorities are tracked, commitments are met and execution across teams remains strong.
The role suits someone who is comfortable working closely with senior leadership, managing multiple moving parts and ensuring follow-through in a fast-paced environment.
Key Responsibilities
Track all projects, initiatives, and outcomes involving the Managing Director using Zoho, Monday.com, and other required tools
Monitor progress against commitments and proactively flag risks or delays
Maintain clear visibility of priorities and timelines
Attend selected meetings to take clear, accurate notes and capture decisions and action items
Follow up with team members to ensure tasks are completed as agreed
Draft and send emails and Slack messages on behalf of the Managing Director
Make follow-up calls where necessary to drive completion of tasks
Support alignment and accountability across teams
Assist team members with performance data capture
Support basic data analysis and reporting to inform decision-making
Requirements
Prior experience in operations, coordination, or executive support roles
Strong technical competence in digital productivity tools; comfort using AI tools is an advantage
Excellent written communication skills in English
Highly organized with strong attention to detail and the ability to manage multiple priorities
Highly reliable and self-directed, able to work independently without close supervision
Comfortable handling complexity and ambiguity in a fast-paced environment
Strong relationship-building skills, sound professional judgment, and confidence supporting senior leadership
Proactive, structured, and solutions-oriented, with a strong sense of accountability and follow-through
Ability to create, maintain, and improve simple systems and processes to support effective execution
Familiarity with Zoho, Monday.com, or similar tools
Data analysis skills and the ability to support or train others in basic reporting
Benefits
Why join us
A high-impact, diverse and ambitious team with common values:
Be the best: We work really hard, are proud of what we do, and love delighting our clients with quality.
Own it: We step up to the task, never pass the buck and hold ourselves accountable for delivering results.
Push the limits: We ask why, embrace failure and try new things. We never settle.
Do what’s right: We act with integrity, confront dishonesty, treat people fairly and strive to contribute to the greater good
Always care: We don’t have ego – it’s always ‘team before me’. We are kind, we celebrate each other’s success, and we care enough to give honest feedback.
A dynamic office & team life:
Monthly team social events and yearly offsite
Regular learning and coaching opportunities
A hybrid working model





