We're seeking a Customer Success Representative who will be the primary point of contact for our customers, ensuring they get maximum value from our platform. You'll onboard new customers, provide training, troubleshoot issues, and gather feedback to improve our product. The ideal candidate has 2+ years of customer-facing experience, excellent communication skills, and technical aptitude to understand our software. Experience in the solar industry or with SaaS platforms is preferred. You'll play a crucial role in customer retention and growth.