COMPANY

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading shipping and logistics company. Thanks to its expertise developed over more than a century and more than 23,000 employees mobilized in 50 countries, AGL provides its African and global clients with comprehensive, tailor-made, and innovative logistics solutions, with the ambition to contribute sustainably to the transformations of Africa. AGL is also present in Haiti and Timor. 

Would you like to have a rewarding experience in an international environment? Make an impact in a company that places Africa at the heart of its project? 

Join Ascens Kigali, AGL's IT subsidiary, the leading multimodal logistics operator on the African continent! 

For this position: Fluent English, french is appreciated

CONTEXT

Africa Global Logistics (AGL) is deploying a new Enterprise Content Management platform called MERGE, based on M-Files and integrated with OCR and Artificial Intelligence capabilities.

MERGE will become the Group standard platform for document management, workflow automation, information governance and digitalization accross multiple business domains including Logistics, Freight Forwarding, Ports, Customs, Finance, Procurement, Human Resources and Legal.

To support the deployment and continuous evolution of the platform across Africa, AGL is looking for talented M-Files Solution Developers to join its Digital Center of Excellence based in Kigali, Rwanda.

Main responsabilities:

Solution development and configuration:

• Configure and maintain M-Files vault structures.

• Design and implement metadata models, classes, workflows and permissions.

• Develop and maintain low-code business applications within the M-Files platform.

• Configure document lifecycles and approval workflows.

• Implement document templates and automatic document generation processes.

• Support the configuration of AI, OCR and Intelligent Metadata Extraction capabilities

Integrations & Technical Activities

• Participate in the implementation of integrations between M-Files and corporate applications such as ERP, TMS, CRM, HR and Finance systems.

• Support API-based integrations and data exchanges.

• Participate in testing and validation activities for new developments.

• Troubleshoot technical incidents and perform root cause analysis.

• Assist in deployment and release management activities.

Business Support and Continuous Improvement

• Gather and analyse business requirements.

• Translate operational needs into technical solutions.

• Participate in workshops with business users and country representatives.

• Produce technical documentation and configuration guides.

• Contribute to continuous improvement initiatives and solution standardization across the Group.

• Provide Level 2 and Level 3 support for deployed solutions.

EDUCATION & EXPERIENCE REQUIRED

Bachelor's Degree or Master's Degree in Computer Science, Information Systems, Software Engineering or related field., with a minimum of 2 years’ working after graduation.

• Minimum 2 years relevant working experience

• Power Platform Skills (Power Apps, Power Automate, Power BI, …)

• Mastery of key programming languages: C#, JavaScript, TypeScript, HTML/CSS, SQL.

• Knowledge of development frameworks: .NET, React, Angular.

• Experience with essential tools for a web developer (both front-end and back-end): Visual Studio, Git/GitHub, Azure DevOps.

• Good understanding of databases and cloud services (Azure) recommended

TECHNICAL SKILLS REQUIRED

Mandatory:

• Strong understanding of document management systems and enterprise applications.

• Experience with low-code or no-code platforms.

• Knowledge of workflow automation concepts.

• Basic SQL and data modelling knowledge.

• Understanding of REST APIs and system integrations.

• Experience with Microsoft Office Suite.

Strong Assets:

• Experience with M-Files.

• Experience with SharePoint, Power Platform, Alfresco, OpenText, Documentum or similar ECM solutions.

• Experience with OCR, AI or Intelligent Document Processing technologies.

• Knowledge of Azure services and cloud environments.

• Experience with Power BI reporting and analytics.

SOFT SKILLS REQUIRED

• Strong analytical and problem-solving capabilities.

• Attention to detail and commitment to quality.

• Ability to work independently and within multicultural teams.

• Excellent communication skills.

• Customer-oriented mindset.

• Ability to manage multiple priorities in a dynamic environment.

• Strong willingness to learn and develop expertise in ECM technologies.

ADDITIONAL NOTES

• The role is based at the Norrsken House Kigali.

• Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required.

Africa Global Logistics is an equal opportunity employer.