COMPANY

AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading shipping and logistics company. Thanks to its expertise developed over more than a century and more than 23,000 employees mobilized in 50 countries, AGL provides its African and global clients with comprehensive, tailor-made, and innovative logistics solutions, with the ambition to contribute sustainably to the transformations of Africa. AGL is also present in Haiti and Timor. 

Would you like to have a rewarding experience in an international environment? Make an impact in a company that places Africa at the heart of its project? 

Join Ascens Kigali, AGL's IT subsidiary, the leading multimodal logistics operator on the African continent! 

For this position: Fluent English AND French required

CONTEXT

The HR & HQ Solutions Department of the IT Division supports the digital transformation of functions such as Human Resources, Compliance, Procurement, Legal, QHSE, Finance, etc., by optimizing operations, digitizing processes, and harmonizing practices.

The department is responsible for:

• Ensuring the operational maintenance of solutions

• Deploying new solutions and/or new functionalities within existing solutions.

• Supporting business teams in the selection of appropriate tools

The scope of the position covers Information Systems across various functions and the entire ecosystem required for their proper functioning.

Reporting directly to the HR & HQ Solutions Manager, your responsibilities include

• Leading and supervising a team composed of developers, administrators, and internal & external support resources

• Providing and guiding strategic decisions in line with team orientations

• Ensuring compliance with the IT department’s internal processes

• Maintaining and developing team skills, both in administration and solution delivery

• Managing the relationship with the software vendor

• Writing and updating the product roadmap

• Driving continuous improvement of the platforms

• Writing functional and technical specifications for transformation and integration projects

• Supporting users in their operational issues:

  • Gathering and analyzing business needs

  • Assessing and estimating client requests

  • Contributing to functional specifications in collaboration with requesters

  • Transmitting requirements to the development team and prioritizing topics

  • Ensuring proper project delivery—from need identification to production release

• Managing integration and deployments

  • Standardizing and industrializing Production Release processes and methods

  • Contributing to architecture definition

  • Contributing to the security of the solution(s): authentication choices, access rights, etc

  • Monitoring the quality of deliverables

• Defining indicators and performance tracking mechanisms

EDUCATION & EXPERIENCE REQUIRED

You hold a Bac+4/5 (master’s level) in IT or an equivalent field, with a minimum of 2 years’ experience in the field and 4 years of cumulative professional experience.

TECHNICAL SKILLS REQUIRED

You have strong knowledge of:

• Business applications (TPRM, HR, Compliance, QHSE, etc.)

• Cloud environments (preferably Microsoft Azure)

• Windows Server 2008 and later

• SQL Server 2008 and later, IIS 7, SSIS

• Integration tools (API, sFTP, etc.)

• SSO technologies (OpenID Connect, SAML)

Knowledge of the logistics and transport sector would be a significant advantage.

ADDITIONAL NOTES

• The role is based at the Norrsken House Kigali.

• Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required.

• Fluent English AND French required

🌍Nationality - Rwandan

Africa Global Logistics is an equal opportunity employer.