JOB FUNCTION & KEY RESPONSIBILITIES

Mission:

• Ensure the quality and reliability of IPAKI solutions across the Ports & Terminals ecosystem by designing and executing test strategies, accelerating defect detection, and safeguarding releases through robust validation.

Key Responsibilities:

• Translate business requirements and user stories (Azure DevOps) into clear acceptance criteria, test plans, and test cases with full traceability.

• Execute manual functional, integration, end-to-end, regression, and UAT testing across environments (dev, test, pre-prod, prod-readiness).

• Design and evolve the test strategy for IPAKI, focusing on risk-based testing and regression protection for core flows.

• Log, triage, and track defects in Azure DevOps; provide clear reproduction steps, impact analysis, and evidence; retest fixes and manage closure.

• Coordinate with Product Owners, developers, and site stakeholders; support CAB readiness with test evidence and sign-off for Changes.

• Build and maintain test data; manage environments and test prerequisites; contribute to environment readiness checks.

• Where feasible, implement or extend test automation (e.g., API: Postman/Newman or REST-assured; UI: Playwright/Cypress/Selenium); integrate into CI/CD quality gates.

• Perform basic performance and reliability checks (e.g., JMeter) and raise risks when SLAs are at risk.

• Support UAT with site users; collect feedback, consolidate defects, and validate fixes prior to release.

• Contribute to continuous improvement of QA practices, metrics, and tooling.

EDUCATION & EXPERIENCE REQUIRED 

• 3+ years in software QA/testing (or strong demonstrable experience), including test planning and defect management.

• Hands-on experience with Azure DevOps (Boards, Repos, Pipelines) for work tracking and defects.

• Solid functional testing skills; ability to write clear test cases, acceptance criteria, and defect reports.

• API testing proficiency (e.g., Postman); working SQL skills for data validation.

• Familiarity with CI/CD concepts and Git-based workflows.

TECHNICAL SKILLS REQUIRED

• Experience in Ports & Terminals/TOS/TAS domains (e.g., operational logistics, yard/vessel/rail flows) will be additional skill.

• Exposure to ServiceNow (A’Care) and cross-tool ticket linkage with Azure DevOps.

• Test automation experience (Playwright/Cypress/Selenium, Postman/Newman, or similar).

• Performance testing exposure (JMeter/Gatling) and basic monitoring/observability know-how.

• ISTQB Foundation or equivalent certification. 

BEHAVORIAL SKILLS REQUIRED

• Strong communication skills; ability to collaborate with Product Owners, developers, and operations teams.

• Open-minded and curious, you like to search for new ways to improve your work outcomes and conditions

• Autonomous and organized, you are able to define and manage your daily mission

ADDITIONAL NOTES

The role is based at the Kigali Shared Service Center (KSSC).
• Occasional collaboration with MIS teams in Paris, Abidjan, Johannesburg, and with external vendors may be required.
• Flexibility to support critical operations outside standard working hours when necessary (rare but possible).
• English required; French is an asset depending on project assignments.