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SRE / DevOps Manager

Upshop

Upshop

Software Engineering, Operations
Austin, TX, USA
Posted on Aug 11, 2025

About the Role

We are seeking a seasoned SRE / DevOps Manager to lead our reliability and operations engineering team. You will be responsible for ensuring the scalability, security, and performance of our infrastructure while fostering a culture of automation, ownership, and continuous improvement.

Key Responsibilities

Team Leadership

  • Manage and mentor a team of SRE and DevOps engineers.
  • Drive hiring, onboarding, and professional development.
  • Set clear goals and performance metrics.

Reliability & Incident Management

  • Own system uptime, performance, and reliability.
  • Lead incident response and root cause analysis.
  • Define and monitor SLAs, SLOs, and SLIs.

Infrastructure & Automation

  • Oversee cloud infrastructure (Azure).
  • Implement Infrastructure as Code (IaC) using tools like Terraform or other similar tools
  • Drive automation of CI/CD pipelines and operational tasks.
  • Build and manage a DevSecOps process to connect CI/CD pipelines with AzureDevOps, Gitlab etc.

Monitoring & Observability

  • Implement and maintain monitoring, alerting, and logging systems.
  • Use tools like Datadog or other similar tools like Prometheus, Grafana, ELK stack.

Security & Compliance

  • Ensure infrastructure security and compliance with industry standards.
  • Collaborate with InfoSec teams on audits and vulnerability management.

Cross-functional Collaboration

  • Work closely with software engineering, product, and QA teams.
  • Advocate for DevOps and SRE best practices across the organization.

Qualifications

  • 10+ years of experience in DevOps, SRE, or infrastructure engineering.
  • 2+ years in a leadership or managerial role.
  • 3+ years of expertise with Cloud platform deployments
  • 3+ years of experience working with MongoDB and cosmosdb
  • Strong experience with cloud platforms (AWS, GCP, Azure).
  • Proficiency in scripting languages (Power shell scripting, Python, Bash, Go).
  • Hands-on experience with Kubernetes, Docker, CI/CD tools.
  • Excellent communication and leadership skills.

Preferred Qualifications

  • Experience with compliance frameworks (SOC 2, ISO 27001).
  • Familiarity with Agile and DevOps methodologies.
  • Certifications in cloud technologies or DevOps practices.

Benefits/Perks

  • Hybrid Opportunity
  • Competitive salary
  • Employer-matched 401(k) plan
  • Attractive paid time off policy
  • Career growth and development opportunities
  • Home office support set-up