IT Support Site Manager (m/w/d)



IT, People & HR, Customer Service, Operations
Heide, Germany · Hamburg, Germany
Posted on Wednesday, June 26, 2024

Job Description

We are seeking an experienced IT Support Site Manager to join us in our mission to contribute to a greener future. This role is a part of our outstanding IT Support team based in Heide, Germany. By joining us, you will play a key role in providing excellent IT support to all our users and contribute to building one of the first large-scale European battery factories.

About the Job

As an IT Support Site Manager, your role is to lead a local team of skilled IT professionals who will manage, deliver, and actively drive improvements for the IT infrastructure, tools, and services that directly support the workforce at your site. You will be responsible for maintaining and improving our workplace areas and will act as the first point of escalation after the engineering teams for any incidents or prioritization clarifications. You will work closely with other site leads to improve and build global and local processes and procedures.

About the Team

You will be part of Northvolt's global IT team, distributed across six locations. The team consists of about 20 engineers in four different teams and sites.

Key Responsibilities

  • Manage and grow the local IT support team.
  • Collaborate closely with relevant stakeholders to maintain and improve the workplace.
  • Drive improvements and procedures with local leads as well as with other sites.
  • Act as the first point of escalation.
  • Handle IT hardware procurement for offices and construction sites.
  • Communicate effectively with relevant stakeholders.

The person we are looking for is driven, caring, and structured. They thrive by leading others and working towards common goals. They are used to a high-paced work environment and possess good time management skills. Qualities that we cherish include flexibility, a sense of quality, friendliness, motivation to take on new challenges, grit, and a sense of humor.

Northvolt is an equal opportunity employer. We are a diverse group of individuals, united by a common mission, who recognise that while our actions as individuals have a role to play in driving Northvolt towards its goals, we always seek to move forward as a team. We offer you an open and welcoming atmosphere where we win as a team – and fail as a team. Northvolt is growing at the speed of light and we are a strong believer in internal career development. For us it is important to look at your skills and potential, please refrain form including your picture and age with your application to help us with this.

Apply with CV in English or your complete LinkedIn profile.

Full time employment, fixed salary.
Planned starting date: ASAP.