Technical Account Manager - Pre and Post Sales
Nala
💙 Our Mission
At NALA, we’re on a mission to transform how money moves into Africa, Asia and beyond. By building cutting-edge payment solutions, we’re simplifying financial transactions for individuals and businesses alike—helping them thrive in a global economy.
We’re driven by innovation, community, and the belief that everyone deserves access to reliable, efficient, and affordable financial services. If you’re passionate about creating meaningful change and shaping the future of fintech in Africa and Asia, join us and be part of a team that's revolutionising financial empowerment on a global scale.
🙌 Your Mission
As a Technical Account Manager, your mission is to bridge the gap between our product and our customers. You will support the sales team by providing deep technical expertise during the sales process, ensuring that potential clients fully understand the value of our payment solutions. Once deals are closed, you will act as the first point of contact for live clients, helping to resolve or triage any technical challenges they face throughout the integration process. Your role is crucial in ensuring a smooth transition from sales to successful implementation, building strong, long-term relationships with our clients.