At Endra, our vision is to produce software of exceptional quality. Attaining this standard requires both talent and ownership. We seek individuals who care deeply about the quality of the software we deliver, whether their focus is engineering, design, support, or sales.

This role is fun because you get to build creative, high-impact systems that replace repetitive work with clever automation and AI, seeing immediate improvements across the business. You also collaborate cross-functionally, turning complex tools into practical wins that directly boost operations smoothness or customer success.

What You’ll Do

• Design and own the end-to-end flow of data between our Product, internal AI tools, finance systems, and our CRM/Customer Success platforms to ensure a single source of truth.

• Replace manual data entry with event-driven architectures and AI enhancements. Examples include building and maintaining workflows like automated meeting summaries syncing to the CRM, AI-driven churn alerts, and internal Slack bots for instant data querying.

• Act as the internal champion for our operational tools. Design training programs and best practices to ensure everyone at Endra, from Sales to Operations is a highly effective power user of our core platforms.

• Lead various cross-functional operational initiatives and processes across Product, Operations, Finance, and Talent.

• Help scale our revenue and success engine across the full customer lifecycle from pipeline creation to expansion and retention.

• Identify operational bottlenecks and resolve them through smarter system design and better platform utilization.

Who You Are

• You have 1337+ years of experience in Ops, TechOps, or Consulting, with a bias toward building systems that don't require more people to scale.

• You are comfortable working with LLMs and automation tools (Zapier, Make, or custom scripts) to connect disparate systems.

• You have expertise in modern CRM and Customer Success platforms and know how to push their limits to drive revenue and customer retention.

• You enjoy teaching others and have the communication skills to turn a non-technical teammate into a data-driven operator.

• Prestigeless and willing to roll up your sleeves to jump in wherever needed.

How we operate

• Less is more: We simplify and ship smaller, fast.

• Build the right things: We listen carefully and build what users actually need.

• Velocity & Quality: We build things that last, but we don’t perfect them forever.

• Trust & Collaboration: Strong opinions, loosely held.

What We Offer

• Competitive salary and equity.

• Employee-friendly equity terms.

• Private health insurance.

• Regular team events and off-sites.

• Six weeks of paid vacation.

• An inspiring, ambitious, and global work environment.

Ready to move the needle?

Do you feel this is your opportunity to do your most meaningful work and reshape an entire industry? Let's talk!