Job Description

Want to be part of transforming road freight – for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through freight capacity as a service, we enable businesses around the world to accelerate towards their sustainability goals.

Founded in 2016, Einride became the first company in the world to deploy a cab-less autonomous electric vehicle on a public road (Sweden, 2019). In 2022, we were the first to successfully operate such a vehicle on a US public road. Today our award-winning technology has been launched across 8 countries (and counting). Our clients are some of the world’s biggest shippers, including Fortune 500 companies. We are also operating Sweden’s largest truck dedicated public charging network and counting.

You will

Your mission as Operational Account Manager will be to own your customer accounts and be responsible for their development and growth. The scope of the role also includes:

• Ensure customer satisfaction and compliance of service level agreements
• Communicate with customer managers and report key performance indicators
• Secure budget adherence and invoice approval
• Ensure price adjustments, for example annual indexations
• Develop operational solutions for dedicated accounts, to reduce cost and improve operational efficiencies, including upsell

We expect you to:

Have several years of experience in a relevant business area with hands-on experience in road transport or logistics and a strong background in customer-facing roles, preferably with profit and loss responsibility. Besides that we expect that you:

• Have a proven ability to build strong client relationships and communicate effectively with stakeholders
• Have a demonstrated track record of delivering individual business/operational improvement initiatives
• Are independent and confident in acting, prioritizing and making decisions
• Are fluent in Swedish and English

If you, on top of this, also have experience from the growing EV industry or a start up/scale up environment it would be considered a plus.

This is a full-time position based in Stockholm or Gothenburg. You will be part of a truly diverse, high performing team with a common passion for sustainability and making things happen in an innovative way. We recommend that you submit your application as soon as possible since selection and interviews are held continually.

At Einride, we are innovators, building solutions the world has never seen before – but urgently needs. That’s why we take action, and it’s why we are always eager to be challenged. We know that our best innovations come from having a diverse mix of people, including those of different experiences, career paths, and walks of life. By coming together and sharing our perspectives openly – by disagreeing, discussing, and committing – we deliver greater impact.