Customer Service Agent (English)
Cooltra
This job is no longer accepting applications
See open jobs at Cooltra.See open jobs similar to "Customer Service Agent (English)" Norrsken.Customer Service
Barcelona, Spain
Posted on Jul 31, 2024
Cooltra is looking for talent to fill its vacancies in the Customer Service department at the Barcelona Headquarters.
About The Role
As the ideal candidate 🚀 , you will be the most visible face of our service to our customers: answering the need for help, activating new accounts and answering queries and handling complaints.
What You Will Do
About The Role
As the ideal candidate 🚀 , you will be the most visible face of our service to our customers: answering the need for help, activating new accounts and answering queries and handling complaints.
What You Will Do
- You will be responsible for ensuring valuable and viable solutions for our clients.
- You will communicate with customers via chats and mails.
- You will provide information and solve doubts.
- You will receive and process complaints, analyze the needs from customers and ensure a good service.
- A proactive, dynamic and resolutive attitude are required for the position.
- Knowledge of English language at native level.
- Knowledge of Spanish to communicate with the rest of the team.
- Communication, stress management and organizational skills.
- Mandatory: be resident in Barcelone.
- Multicultural, open-minded and international organization 🌍
- Night shift 🌚 : from 23.00 to 07.00.
- Permanent contract and full time.
- Coffee ☕ and fruits 🍏 in the office.
- Gym and medical insurance with promotional price.
- Many offers and discounts thanks to our partners.
This job is no longer accepting applications
See open jobs at Cooltra.See open jobs similar to "Customer Service Agent (English)" Norrsken.