Scientific Solutions Specialist

Biorce
Biorce

Customer Service

Austin, TX, USA

Posted on Nov 6, 2026

About the company

Biorce is a pioneering Healthtech company dedicated to revolutionizing drug development through the power of AI. We are passionate about accelerating medical advancements and improving patient outcomes.

Our team comprises seasoned clinical research professionals, data scientists, and AI experts, working collaboratively to bridge the gap between cutting-edge technology and real-world clinical needs.

With an unwavering commitment to revolutionize healthcare, we envision a world where all patients benefit from accelerated and cost-effective access to treatments. Biorce is poised to redefine the landscape of healthcare, shaping a future where innovation and accessibility converge for the betterment of humanity.

About the role

We are seeking a Clinical Solutions Scientist to join our growing team and play a critical role in showcasing Aika's capabilities to prospective and existing customers.

This is a highly customer-facing role that combines clinical and scientific expertise with product demonstrations, technical consulting, and commercial collaboration.

Working closely with our commercial and medical teams, you will participate in customer meetings, lead live demonstrations of Aika, and communicate how our AI-powered technology can address complex challenges across the clinical development lifecycle.

You will regularly join our commercial team on sales calls, travel to customer sites, attend industry conferences, and represent Biorce in discussions with pharmaceutical companies, biotechnology organizations, and CROs.

The ideal candidate will bring a strong understanding of clinical trials and previous experience working with clinical technology or SaaS solutions. We are particularly interested in candidates who have worked in Solutions Consulting, Pre-Sales, or similar customer-facing roles at clinical technology vendors and have demonstrated experience presenting software solutions to customers.

You should be comfortable engaging with clinical professionals, scientific stakeholders, technical teams, and senior executives, translating sophisticated technology into clear clinical and business value.

KEY RESPONSIBILITIES

PRODUCT DEMONSTRATIONS & CUSTOMER ENGAGEMENT

  • Lead live, interactive demonstrations of Aika for prospective and existing customers, showcasing its capabilities across clinical trial design, planning, feasibility, and broader clinical development workflows.
  • Partner directly with the commercial team on customer discovery calls, sales presentations, technical discussions, and product demonstrations throughout the sales cycle.
  • Tailor product demonstrations to address the specific clinical, scientific, and operational challenges of pharmaceutical, biotechnology, and CRO customers.
  • Serve as a subject matter expert on Aika, confidently communicating its functionality, capabilities, and value to clinical and non-clinical audiences.
  • Translate complex AI-powered capabilities into compelling use cases and clear business and clinical value propositions.
  • Address customer questions regarding product functionality, clinical applications, workflows, and potential integrations.
  • Support proof-of-concept demonstrations and technical evaluations for prospective customers.

CONFERENCES, CUSTOMER VISITS & INDUSTRY REPRESENTATION

  • Travel alongside the commercial and medical teams to customer sites, industry conferences, trade shows, and scientific meetings to demonstrate and showcase Aika.
  • Represent Biorce in customer-facing presentations, product demonstrations, workshops, and scientific discussions.
  • Deliver engaging product presentations to groups of clinical professionals, pharmaceutical executives, and other industry stakeholders.
  • Support commercial and medical teams during in-person customer meetings, providing clinical and technical expertise to strengthen customer engagement.
  • Participate in conference exhibitions, customer workshops, and industry events, helping position Aika as an innovative solution within clinical development.
  • Build relationships with prospective customers and industry stakeholders through effective scientific communication and product storytelling.
  • Gather insights from customer interactions and industry events to help inform product positioning and development.

CLINICAL & SCIENTIFIC SOLUTIONS

  • Develop comprehensive use cases, case studies, and scientific presentations showcasing the practical applications and value of Aika.
  • Analyze customer clinical trial workflows, protocols, and operational challenges to identify opportunities for optimization using our solutions.
  • Collaborate with medical, clinical, and product teams to ensure accurate and scientifically credible communication of Aika's capabilities.
  • Translate complex clinical and scientific concepts into clear, actionable insights for customers.
  • Maintain a strong understanding of clinical trial methodologies, regulatory requirements, and industry best practices.
  • Stay current with developments in clinical trial technology, AI applications in clinical research, and the competitive eClinical landscape.
  • Support the creation of scientific and technical materials used in customer presentations and product demonstrations.

COMMERCIAL & CROSS-FUNCTIONAL COLLABORATION

  • Work closely with Account Executives, Business Development Directors, and commercial leadership to support customer acquisition and commercial opportunities.
  • Collaborate with the medical team to align scientific expertise with product demonstrations and customer discussions.
  • Partner with Product Management and Engineering to maintain a deep understanding of Aika's capabilities, new features, and future developments.
  • Provide feedback from customer interactions to help inform product development priorities and identify opportunities for improvement.
  • Support the development and continuous improvement of demonstration environments, presentation materials, and customer-facing product content.
  • Document successful customer use cases and implementations to build a library of reference materials.
  • Contribute to the overall commercial success of Biorce by helping prospective customers understand the clinical and operational value of Aika.

REQUIRED QUALIFICATIONS

  • Advanced degree (MS or PhD) in Life Sciences, Biomedical Engineering, Clinical Research, or a related scientific discipline.
  • 3–5 years of professional experience in clinical research, clinical operations, clinical technology, scientific consulting, or a related field.
  • Experience working with clinical trial technology, eClinical platforms, or enterprise SaaS solutions.
  • Demonstrated experience delivering live software demonstrations, technical presentations, or customer-facing scientific presentations.
  • Strong understanding of clinical trial processes, methodologies, workflows, and regulatory requirements.
  • Experience collaborating with commercial or sales teams in a customer-facing environment.
  • Ability to translate complex scientific and technical concepts into clear, compelling customer value propositions.
  • Excellent presentation, communication, and stakeholder engagement skills.
  • Confidence presenting to pharmaceutical, biotechnology, and CRO customers, including clinical professionals and senior leadership.
  • Strong analytical and problem-solving skills, with the ability to understand customer challenges and recommend appropriate solutions.
  • Professional fluency in English.
  • Willingness and ability to travel domestically and internationally for customer meetings, conferences, and industry events.
  • Ability to work from our Austin or Barcelona office at least three days per week.

PREFERRED QUALIFICATIONS

  • Previous experience at a clinical technology or eClinical SaaS vendor such as Medidata, Clario, Veeva Systems, Oracle Health Sciences, IQVIA Technologies, or a comparable organization.
  • Experience in Solutions Consulting, Sales Engineering, Pre-Sales Consulting, Clinical Solutions, or a similar customer-facing technical role.
  • Hands-on experience demonstrating SaaS products to pharmaceutical companies, biotechnology organizations, or CROs.
  • Experience with clinical trial technologies such as EDC, CTMS, eCOA/ePRO, RTSM/IRT, clinical trial feasibility, or clinical development platforms.
  • Direct experience working within pharmaceutical companies, biotechnology organizations, or CROs.
  • Background in clinical operations, clinical data management, clinical research, or scientific consulting.
  • Experience supporting complex enterprise sales cycles, technical evaluations, or proof-of-concept demonstrations.
  • Familiarity with Good Clinical Practice (GCP), ICH guidelines, and regulatory frameworks governing clinical trials.
  • Experience presenting at industry conferences, scientific meetings, customer workshops, or similar professional events.
  • Knowledge of AI-powered solutions, clinical workflow automation, or emerging technologies within clinical development.
  • Experience creating scientific content, technical documentation, case studies, or customer-facing presentations.
  • Familiarity with data science, bioinformatics, or clinical data analytics.

WHAT SUCCESS LOOKS LIKE

  • Becoming a trusted Aika product expert capable of independently delivering compelling demonstrations to customers and prospective clients.
  • Building strong relationships with the commercial and medical teams and becoming a key contributor to customer-facing engagements.
  • Successfully representing Biorce at industry conferences, customer meetings, and scientific events.
  • Delivering tailored demonstrations that clearly connect Aika's capabilities to customer challenges and clinical development needs.
  • Supporting commercial opportunities by providing the scientific and technical expertise needed to build customer confidence.
  • Helping customers understand how AI can transform clinical trial design, planning, and execution.
  • Providing meaningful customer insights that contribute to continuous product improvement and commercial success.

WHY JOIN BIORCE?

  • A dynamic work environment with an international team, where collaboration and diversity thrive.
  • Work alongside top talent, united by a shared purpose and committed to making a real impact.
  • Comprehensive private health coverage to ensure your physical and mental well-being.
  • Hybrid work model offering flexibility to balance your professional and personal life.
  • Company events to celebrate achievements and enjoy time together.
  • Get equipped with a MacBook to enhance your productivity and work experience.
  • Our office is pet-friendly! You'll likely be greeted by a few wagging tails upon arrival.

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By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.