Job Summary:

Arise IIP is looking for an experienced Product Manager – Digital Platforms & Business Transformation to drive digital products supporting our Industrial Zones business across multiple countries.

The role will work at the intersection of Business, Product and Technology — understanding complex business processes, identifying opportunities for simplification and automation, defining product roadmaps and working closely with development teams to deliver scalable digital solutions.

The ideal candidate will have 8–10 years of experience, strong business/process orientation, a technical background and exposure to Infrastructure, Industrial Zones/Parks, Utilities B2B or other complex/non-standard business models. The ability to leverage AI, GenAI and automation to accelerate product development and business outcomes is important.

Key Responsibilities:

Product & Business Transformation

• Own product vision, roadmap, priorities and delivery for digital platforms supporting the Industrial Zones business.
• Understand end-to-end business processes across lead management, customer onboarding, operations, billing, complaints, analytics and ESG and identify opportunities for simplification, automation and digitalization.
• Translate business problems into clear product requirements, user journeys, workflows and measurable outcomes.
• Balance business priorities, user needs, technology feasibility and speed of delivery.
• Identify opportunities to standardize processes while accommodating genuine country/zone-specific requirements.

Technology & AI Enablement

• Partner closely with Engineering, Architecture, Data and UX teams to convert product requirements into scalable solutions.
• Guide development teams on functional priorities, solution outcomes and acceptance criteria without needing to be a hands-on developer.
• Identify and implement practical opportunities using AI/GenAI, intelligent automation and modern digital technologies.
• Explore AI-enabled approaches to improve productivity, accelerate development and simplify business processes.

Stakeholder & Product Adoption

• Act as the bridge between senior business stakeholders and technology teams.
• Work with Country Heads, business functions and users to understand market realities and drive product adoption.
• Own product backlog, prioritization, releases and continuous improvement.
• Define and track product KPIs covering adoption, process efficiency, user experience and business value.
• Build strong internal product ownership and reduce dependency on external vendors.

Required Experience & Skills:

• 8–10 years of experience in Product Management, Digital Transformation, Business Process Management or Technology-led Transformation.
• Engineering / Computer Science / Tech. background with strong business orientation.
• MBA from a premier B-School preferred.
• Experience in Infrastructure, Industrial Zones/Industrial Parks, Utilities, B2B or other complex/non-standard business environments preferred.
• Strong understanding of business processes and ability to convert complex requirements into simple digital solutions.
• Good understanding of modern technology, applications, APIs, cloud, data.
• Practical understanding of AI/GenAI and automation
• Strong stakeholder management, analytical and problem-solving skills.
• Comfortable working with ambiguity, multiple geographies and evolving requirements.
• Strong communication skills with the ability to engage both business leaders and technology teams.

Success Measures

• Product adoption across Industrial Zones
• Business process simplification and automation
• Faster product delivery and release velocity
• Measurable business value from digital products and AI
• Improved customer/user experience
• Reduction in manual processes and external vendor dependency
• Successful standardization of common processes across countries/zones