Customer Relationship Management Analyst
IT, Customer Service
Noida, Uttar Pradesh, India
Posted on Jun 16, 2026
CRM Sales And Marketing Manager
Job description
We are looking for a candidate with 5 years of experience, preferably with an MBA plus an engineering/technical background. This role will be critical in leading the Arise One platform and strengthening our data-driven sales operations
.
Role Summary:
The Sales Manager will be primarily responsible for end-to-end ownership of the Arise One (in-house CRM) platform and responsible for driving insights, reporting, and operational efficiency for sales function.
Responsibilities:
- Take full ownership of Arise One (in-house CRM) act as platform controller/admin
- Track and manage prospective opportunities and sales funnel via Arise One
- Lead data migration, platform readiness, testing, and validation from business perspective
- Drive user adoption, governance, and ongoing enhancements of the platform
- Track KPIs for business teams, and manage sales incentive planning and incentive payout process
- Prepare and present weekly MIS reports for Sales Reviews and Monthly Business Review for leadership insights
- Collaborate with Finance team to prepare budgets and sales forecast and pipeline
- Collaborate and coordinate with country teams for data alignment, reporting accuracy, and pipeline updates
Candidate Profile:
- 5 years of experience in sales and CRM management
- MBA (preferred) with an engineering/technical background
- Proficiency in CRM systems, SQL, Excel, and Power BI
- Strong analytical and problem-solving skills with a data-driven mindset
- Ability to manage platforms/tools end-to-end and improve processes





