POSITION IDENTIFICATION

Job Title and Proposed Name: Management Information Systems (MIS) Analyst

Category: Management Trainee

MISSIONS AND ACTIVITIES

MISSIONS:

This role involves system design, data analysis, and the seamless integration of technology to support the company's objectives.

MAIN ACTIVITIES:

Data Analysis and Reporting:

• Collect, analyze, and interpret data to generate useful insights.

• Develop and distribute periodic and ad hoc reports to management.

• Ensure accuracy and timeliness in the reporting processes.

System Development and Integration:

• Collaborate with IT teams to design and implement new information systems.

• Integrate MIS with other business applications (ERP, CRM, etc.).

• Test and deploy software updates or patches.

Stakeholder Collaboration:

• Work closely with department heads to understand information needs.

• Provide training and support to staff on MIS tools and applications.

• Liaise with external vendors and consultants for system upgrades and solutions.

Compliance and Documentation:

• Ensure compliance with industry standards, regulations, and company policies.

• Maintain comprehensive documentation on MIS processes and configurations.

PROFILE

Education:

Bachelor's Degree (2–3 years) in IT Networks & Telecommunications or Software Development

Experience:

Minimum 1 year of experience in the field.

REQUIRED SKILLS

Additional Knowledge (Know):

• Computer proficiency

• Good verbal and listening comprehension in French and/or English

Technical Knowledge (Know-How):

• Good command of Microsoft Office tools (Word, Excel, PowerPoint)

• Data analysis knowledge

• Advanced ERP usage

Behavioral Skills (Interpersonal):

• Adaptability and ability to work in a multicultural environment

• Curiosity and open-mindedness

• Availability and dynamism

• Respect for confidentiality

• Attention to detail and thoroughness

• Organizational and planning skills

• Ability to meet deadlines and enforce them

• Initiative-taking and ability to manage diverse situations

• Analytical thinking and solution-oriented mindset

• Patience and self-control

RESPONSIBILITY ELEMENTS

Autonomy / Responsibilities:

• Ability to work independently or in a team

• Ability to work under pressure and handle urgent tasks

• Listening skills, interpersonal skills, and communication

This position requires a certain level of autonomy and initiative, with regular reporting to General Management.