Job Title: Chinese Engineer – Operations & Maintenance (O&M)

Location: Kwala Industrial Park, Tanzania

Reporting To: Business Head

Department: Operations & Maintenance (O&M)

Position Type: Full-time, On-site

Job Purpose:

To support and coordinate day-to-day O&M activities within Kwala Industrial Park, specifically assisting Chinese and other international investors in resolving infrastructure and utility-related matters. The role requires effective bilingual communication skills and technical understanding to ensure timely and efficient service delivery.

Key Responsibilities:

• Serve as the key liaison for Chinese-speaking investors on all utility connection and infrastructure-related issues (power, water, sewer, drainage, gas etc.).
• Support the O&M team in coordinating utility connections and resolving infrastructure-related concerns of all investors, ensuring prompt action and follow-up.
• Translate and interpret between Chinese and English during technical discussions, site visits, and investor meetings.
• Take care of O&M activities and flag issues that require escalation or intervention.
• Facilitate coordination between Chinese contractors, consultants, and internal teams for smooth execution of infrastructure services.
• Maintain logs and documentation related to investor requests, complaints, and resolution timelines.
• Assist in the preparation of technical reports, inspection notes, and updates in both English and Chinese, as required.
• Contribute to development and implementation of standard operating procedures and service protocols.
• Raising invoices for collection of service charges to investors for utilities provided and coordinate with them to get timely payments.
• Ensure compliance with safety and operational standards across all O&M activities.

Qualifications & Experience:

• Bachelor’s degree in engineering (Mechanical/Electrical/Civil or equivalent).
• Minimum 8–10 years of relevant experience in infrastructure, utilities, or O&M roles.
• Prior experience working in industrial parks or large-scale infrastructure projects preferred.
• Strong communication skills in both Mandarin Chinese and English (speaking, reading, and writing).
• Familiarity with infrastructure service systems and basic utility design principles.
• Experience working in multicultural and international environments is a plus.

Key Skills & Competencies:

• Bilingual communication (Chinese & English)
• Strong coordination and stakeholder engagement skills
• Problem-solving and hands-on approach
• Basic technical knowledge of infrastructure services
• Culturally adaptable and collaborative mindset
• Organized with good documentation and reporting skills